Telephone conversation

A= Secretary B= Business client



A= Good afternoon.Stellar corporation.
B= Hello. Can you put me throught to Mary Jenkins please?
A= I'm sorry.She's away on maternity leave.
B= Do you know when she'll be back?
A= She should be back at the beginning of next month.
Would you like to leave a message for her?
B= Yes.Could you tell her shipment has been delivered.
A= Certainly.Can i have your name please?
B= My name is Jerry Flannegan.That's F-L-A-N-N-E-G-A-N.
I'm with provincial express shipping.And could you have her call me when she has a spare moment.I need to discuss the future shipments.
A= Does she have your number?
B= I think so, but i better give it to you just to be sure.
It's 011-293-3425.
A= Alright, Mr. Flannegan. I'll have her call you when she gets a minute/ she's back in the office.
B= Thanks.I appreciate it.Have a nice day.
A= You too.


Individual work


A= Secretary B= Business client



A= Good afternoon.Stellar corporation.
B= Hello. Can you put me throught to Mary Jenkins please?
A= I'm sorry.She's away on maternity leave.
B= Do you know when she'll be back?
A= She should be back at the beginning of next month.
Would you like to leave a message for her?
B= Yes.Could you tell her shipment has been delivered.
A= Certainly.Can i have your name please?
B= My name is Jerry Flannegan.That's F-L-A-N-N-E-G-A-N.
I'm with provincial express shipping.And could you have her call me when she has a spare moment.I need to discuss the future shipments.
A= Does she have your number?
B= I think so, but i better give it to you just to be sure.
It's 011-293-3425.
A= Alright, Mr. Flannegan. I'll have her call you when she gets a minute/ she's back in the office.
B= Thanks.I appreciate it.Have a nice day.
A= You too.




Group work

A=Secretary B=Business client



A=Good afternoon.Stellar corporation.
B=Hello.Can you put me though to Mary Jenkins please?
A=I'm sorry.She's talking to the boss.
B=Do you know when she'll be back?
A=She should be back in 15 minutes.Would you like to leave a message for her?
B=Yes.Could you tell her that her cameras have arrived?
A=Certainly.Can i have your name please?
B=My name is John Richter.That's R-I-C-H-T-E-R. I'm with Wide-Eye-Security.And could you have her call me when she has a spare moment.I need to discuss when she wants the cameras installed.
A=Does she have your number?
B=I think so, but i better give it to you just to be sure. It's 204-323-4998.
A=Alright, Mr.Richter.I'll have her call you when she gets a minute/she's back in the office.
B=Thanks.I appreciate it.Have a nice day.
A=You too.